Online Resources for COVID-19

Our goal is to continue providing quality services to our students during this time. The following services are being offered remotely. Please click on title for for detailed information.

Academic Advising Services
  • Academic Advisors/Counselor are available to advise and support all students via the phone, email, Zoom, and Student Planning during normal business hours. 

Step by Step instructions for making an appointment on the web.

  • Go to Advising to make an appointment
  • On the right-hand side in the green box, select ‘Schedule Advising’
  • You will be required to sign into your myKC account if you are not already*
  • Select the reason you’re coming in (e.g., course selection, degree questions) and any limitations on your search parameters (e.g., day of week)
  • From here, select the day & time that works best for you based on your advisor/counselor’s calendar
  • Enter your cell phone to receive text confirmation and appointment reminder
  • Enter any comments you would like for you advisor/counselor to know prior to your meeting
  • Finally, select Video or phone Appointment
  • You will receive an email with the Zoom link for you. Click on the link to set up your video appointment!

For general questions email the office at

Advising & Counseling Team

Sean Kesselring

Manager Advising & Transfer Services

Julie Oberheim

Academic Advisor

Tammy Williams

Academic Advisor

Carolyn Kernan


Missy Gillis

CTE Advisor & Director K12 Partnerships

Dariana Lee

Director Student Success

Business Office

If you need to make a payment log in to your myKC account. Under the Self-Service Menu select Student Finance, then select Make a Payment.

For student account or payment questions e-mail or call 815-825-9400. 

To enroll in the payment plan for Summer or Fall 2020 classes through Nelnet: Log in to your myKC account. Under the Self-Service Menu select Student Finance, then select Enroll/Access Payment Plan.  For Nelnet payment plan questions please email or call 815-825-9400.

1098-T tax forms-Current students can view and print their 1098-Ts by logging in to their myKC account. Then under the Self-Service Menu select Tax Information. Then select 1098 Information. For questions about 1098-Ts please contact or call 815-825-9400.

Career Services

Students requiring resume assistance or needing assistance with locating job leads can e-mail Amanda O’Hare at

CARES Act Student Information

For more detailed information, please visit our FAQs on our CARES Act Student Relief at Kish College page.

Counseling and Mental Health Services

For all students with concerns regarding counseling or mental health services, please reach out to us via email at or  Other resources are located on our college website at Personal Counseling.  For immediate assistance in times of crisis you may call 211 or utilize the college’s uLifeLine tool at

Disability Services

All current students registered with the Disability Services Office were sent a message to your college email address regarding services available for you.  For new students needing accommodations, please reach out to us at for assistance.

Early Learning Childcare Center

The Early Learning Center is closed until further notice.  The Director of the Early Learning Center will reach out to the families once the Center has received information regarding a date for re-opening. For more information on the Early Learning Center you can visit us at the Early Learning Center or leave us a message at 815-825-9781.

Internet Resources

Internet services available throughout the Kishwaukee District vary by community and area. Here are listing of available providers and services.  

Current students without internet service and are needing financial assistance to obtain to finish out their Spring 2020 semester can reach out to

Laptop Loan Program

Do you need a Chromebook or Laptop?  Contact the Kishwaukee College Help Desk at  for more information regarding our loan program or for assistance with technology questions. 

Library Services

Library Services continue online as of March 30, with staff available via email or phone 8am – 4pm Monday - Friday. Research help is available online or by phone, including Wednesday evenings. Information about Library Services for online course support may be found at

Please take advantage of all online resources such as ebooks, journal databases, research and citation guides, and available 24/7 in myKC through the Library page under Student Resources. At this time interlibrary loan is unavailable other than article requests, but the online resources provided are extensive and our reference librarian is eager to help you find what you need.

Check out this created web-based book guide for our students with tips on how to learn online, calming anxiety and understanding pandemics.Click the link to learn more

If you currently have library materials checked out, please contact the library staff to renew and extend the due date. There will be no fee charged by Kishwaukee College Library for Kishwaukee items due when there are no classes on campus. Keep your checked out items until the library is open again.

Please contact Library Services at 815-825-9330 or with questions.

On-campus printing

Student printing from your personal device is located in the in the hall behind the library near room A1300.  If you have any questions please contact the IT Helpdesk. View instructions on printing from personal devices here.

Online Learning Success

Family, work and other priorities don’t have to get in the way of you achieving your academic goal. We’ve designed online classes, services and support so you can still get a quality education without coming to campus.  Read More

Password resets

Go to the KishID system to reset your account password or setup your account.  If you have having issues contact the IT Helpdesk at or 815-825-9811 for assistance.

Pass/Unsatisfactory Grading Option for Fall 2020 Courses

We at Kishwaukee College understand the pressure and strain the COVID-19 pandemic has created on the Fall 2020 semester.  In an effort to reduce some of the stress of this time, we are adopting a temporary Pass/Unsatisfactory grading policy option.  This policy applies only to courses completed during the Fall 2020 Semester.  The policy supersedes all other published policies, procedures and provisions in the Kishwaukee College Catalog that may be in conflict. 

The decision to convert a letter grade to a pass/unsatisfactory (no grade) is an important choice.  Students should carefully consider with their advisor/counselor the possible short- and long-term implications of switching to a P/U option.  It may impact academic standing, financial aid, course transferability to a four-year institution, and admission to professional programs at the undergraduate or graduate level.

Pass (P)/ Unsatisfactory (U) Grade Process

  • At the end of the Fall 2020 semester, faculty will submit grades as defined in their syllabi.
  • Pass (P) may be applied in place of letter grades A, B, or C. Unsatisfactory (U) may be applied to grades of D or F.
  • Courses with a Pass (P) grade will fulfill Kishwaukee’s pre-requisite requirements of C or better for progressing to the next course in a course sequence and meet IAI requirements for SU20 courses
  • Grades converted to Unsatifactory (U) will not satisfy prerequisite or degree requirements and may need to be repeated.

How to Change to Pass/Unsatisfactory

  • Once instructors have posted grades, students will need to complete the COVID-19 Change of Grade Form and schedule an appointment with their assigned advisor/counselor to review the request.  Appointments with the assigned advisor/counselor can be scheduled online at  Additional questions regarding the COVID-19 P/U grade change option can be sent via email to
  • Students will have until December 22, 2020 to request the Pass (P) or Unsatisfactory (U) option.
  • Students may make different grade choices for different classes, choosing to keep letter grades in some courses and to receive a grade of Pass (P) or Unsatisfactory (U) in other courses.

Other Considerations

  • The date to withdraw from classes will be extended until the last week the class meets. 
  • Courses converted to the P/U designation will be excluded from the calculation of term and cumulative GPA.
  • Any letter grades students choose to keep will be used to calculate their GPA.
  • If a student elects to convert a course grade to the P/U option, this choice becomes permanent and may not be reversed.
  • Academic code of conduct issues will continue to be handled according to the policy.
  • All original grades will be kept on file in case we need to refer to them in the future.
  • Radiology and Nursing courses (RAD or NUR prefix) will not have the option to select a Pass (P) or Unsatisfactory (U) option due to student certification requirements. 
  • Courses that are part of a program that allows the student to apply for licensure or certification, selective admissions in a professional track program, certain scholarship opportunities, and out-of-state transfer institutions should be reviewed carefully to ensure that students do not harm their future opportunities.
Recruitment & Student Outreach for new students

Visit us on the web at Get Started

Apply Here

Student Services

Student Services staff are available electronically by contacting  More information can is located on our website at Registration & Records

The One-Stop provides the following services:

  • Obtain a transcript                                        
  • Register for classes
  • Drop a course
  • Withdraw from a course
  • Schedule Counseling/Advising Appointments    
  • Update your record
  • Check your graduation status
  • Transfer Credits
  • Verify your enrollment
  • Schedule placement testing
  • Answers to general questions
  • Guidance navigating Self Service options on myKC
  • Submit transcripts
  • Financial Aid assistance

The Foundation continues to accept applications online for the Fall 2020 semester.  Kishwaukee Scholarship Information

If you are in need of emergency financial assistance during this time, reach out to your advisor/counselor to discuss your needs.

The Foundation Board has committeed $50,000 in scholarship support for students impacted by COVID-19. Apply now.

Testing Services

Testing Services is now offering Accuplacer testing remotely utilizing Zoom. Tests will be appointment based with a limited number of seats. Please contact Student Services to schedule an Accuplacer test at (815)-825-9850. Testing Services is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Please call or email us at (815)-825-9841 or for any questions or concerns.


Starting March 30 students make appointments through the Accudemia scheduling system (log in with myKC credentials) to receive tutoring sessions from Kish tutors. Tutoring, including Math Lab, Speech Lab, and Writing Lab, will occur via phone or Zoom for live sessions between 9am - 4pm. is available 24/7 via the link in D2L in myKC.

The updated schedule of Kish tutor availability and which subjects are offered by Kish and is located in myKC under Student Resources/Tutoring Services.

Please contact Ann Mueller at with any questions or special requests.